Today’s busy and time-pressed consumers want access to information immediately, and expectations for service continue to rise. Retailers often struggle to meet these stringent service-level requirements as they deal with the realities of shrinking margins and staff. Innovative kiosk solutions from Posinex can help retailers meet these dueling market demands and provide a better consumer shopping experience. Whether allowing customers to quickly find the correct products and features or enabling them to place orders, kiosk solutions are keeping customers informed and engaged.

Posinex provides integrated kiosk solutions that combine best-in-class hardware, software and services to create a point of differentiation for your business. Our solutions focus on providing the best customer experience, taking into account branding, content and placement, and utilizing sleek touch-screen designs built to withstand the rigors of a retail environment. Solutions can be easily integrated with existing loyalty, point-of-sale and other legacy applications to enable seamless information flow. Best of all, Posinex can manage the entire solution lifecycle for you, from design and development to implementation and managed services – ensuring a successful customer-facing kiosk.

Self-service/kiosk solutions by Posinex help retailers:

• Increase service quality
• Provide a memorable, efficient interactive experience
• Reduce costs
• Improve productivity of associates

Whether you need a simple price-check kiosk or a more comprehensive ordering tool, Posinex has delivered a wide range of innovative self-service solutions including:

• Price check – Shoppers can check prices from anywhere in the store. The NextGen price-check kiosk by Posinex also allows employees to check in and out and receive work-related e-mail messages.
• Store/product locator – Consumers can access an interactive map and obtain directions to a product, department or store.
• Electronic coupons – Grocery customers with loyalty cards receive targeted coupons based on their shopping history after scanning their card at the kiosk.
• Customer assistance – Customers can ask for and receive on-location assistance with the push of a call button or by picking up a handset attached to the kiosk and speaking with a store associate.
• Ordering – Customers can order groceries or products and arrange for pick-up/delivery at designated times.
• Loyalty and credit application – Grocery customers can sign up for loyalty cards, and general/specialty retail customers can apply for credit cards without tying up checkout lines or store personnel.
• Informational – Consumers can browse and review product information without perceived sales pressure from store employees. Store personnel can also utilize this kiosk to get up-to-speed quickly on offerings.

Posinex will work with you to design a kiosk solution to meet your unique business needs, ensuring your customers receive the service they expect – at a price you can afford.